Make custom integrations easier and more effective via Flow Builder custom connections.īased on common customer use cases we created a set of out of the box, easy to configure Inbox integrations that give Inbox users power to take action across all of the tools they use for customer interactions.Įcommerce Platform Integrations - Shopify, WooCommerce, BigCommerce and Magento: Connect your online store to Inbox and empower your support staff with relevant customer details and order information directly in Inbox To target such a diverse set of users and use cases, we came up with a 2 prong approach:įor the frequently used tools and use cases we created wizard like integrations - these are available on our integrations page, out of the box. We love seeing all of the unique ways our customers take advantage of Inbox and we want to keep supporting everyone as best as possible.īuilding to help everyone get the most out of Inbox The diversity of tools and business flows we’re observing with our customers is astonishing. Through our user interviews, we learned that our customers interact with and keep track of their customers through a bunch of different tools: : e-commerce platforms, CRMs, clever spreadsheets, internal fulfillment solutions, and more. Since then we’ve been continuously talking to users, adding new enhancements, and thinking about what business communication means in a world that became suddenly remote-first. In March we released Inbox, our free, omnichannel customer support tool for businesses of all sizes.
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